FAQ

Are Thingly products toys?

No. They are novelty keychains and desk accessories for teens and adults, 14 and above. They contain small parts and small batteries, so keep them away from young children.

Are batteries included?

Yes. Every Thingly product arrives ready to use.

How does GlowKeys light up?

Each of its 4 keys glows as you press it, through a crystal-clear shell. It makes a crisp click, like a mechanical keyboard key. Satisfying, not loud.

What does the TungTung keychain do?

Press the top of his head and he plays the tung tung tung chant while his waist lights up in shifting colours. He sits on a springy neck, so he wobbles too.

Is Cash on Delivery available?

Yes, on most pincodes across India, and delivery is free.

How long does delivery take?

Usually 4 to 8 working days. We share tracking by SMS, WhatsApp or email once it ships.

What if it arrives damaged?

Tell us within 7 days of delivery with photos or a short video and we will replace or refund it. See our Returns and refunds page.

Ordering a gift for a specific date?

Delivery usually takes 4 to 8 working days, so please allow for that when ordering for a birthday or festival. We can't guarantee exact delivery dates.

Do you have gift packs?

Yes. Bundles start at ₹499: TungTung 2-Pack and 3-Pack, GlowKeys 2-Pack, the GlowKeys + GearLoop Combo, and the Trio Gift Pack with one of each. See Bundles & Gift Packs.