This policy explains how Thingly (C M CORP) collects and uses your personal data, in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
What we collect
Your name, phone number, email, delivery address and order details; payment status (card and UPI details are handled by our payment partner and never stored by us); and basic device and browsing data through cookies and pixels.
Why we use it
- To process, deliver and support your order
- To confirm Cash on Delivery orders and send order updates
- To prevent fraud and repeated refused deliveries
- To measure and improve our ads and website, including through the Meta pixel
Who we share it with
Only with partners who help us run the store: Shopify (our store platform), our payment partner, our fulfilment and courier partners (who need your name, phone and address to deliver), and advertising partners such as Meta for measurement. We do not sell your data.
Your rights
You can ask to see, correct or delete your data, or withdraw consent for marketing, by writing to our Grievance Officer. We keep order records for as long as tax and legal rules require.
Contact
Seller: C M CORP (sole proprietorship), trading as Thingly
Registered address: B1-B2, RCP Complex, Mahavir Mandir Road, Kadru, Ranchi 834002, Jharkhand
Udyam Registration No.: UDYAM-JH-20-0033971 (Micro enterprise)
Email: chitrakshmayank3@gmail.com
Phone and WhatsApp: +91 92346 80000 (Monday to Saturday, 10 am to 7 pm IST)
Grievance Officer: Chitraksh Mayank, C M CORP
Email: chitrakshmayank3@gmail.com, Phone: +91 92346 80000
We acknowledge every complaint within 48 hours and resolve it within one month of receipt, as required by the Consumer Protection (E-Commerce) Rules, 2020.